Contact us

We're here to help. Use the information below to find the right contact route.

We aim to acknowledge enquiries within two working days.

Emergency calls should be made by phone.

Choose the right route

Emergency

Immediate risk to safety, security, or severe property damage.

Call 01962 790588

Non-emergency repair

Report a routine repair needed in your home.

Report online

Repair responsibilities

Check who fixes what, or follow up on a logged issue.

View responsibilities

What you can report

Some issues have their own form so we can gather the right detail. Everything else comes through the form below.

Report on our Report an Issue page

  • • Anti-social behaviour, nuisance, or harassment
  • • Noise and neighbour disputes
  • • Parking problems
  • • Bin stores and communal areas
Go to Report an Issue

Use the contact form below

  • • Housing applications and the register
  • • Shared ownership and property sales
  • • Partnership and development enquiries
  • • Feedback and complaints
  • • Any other general enquiry

Contact form

For emergency repairs, please call 01962 790588 rather than waiting for a form response.

Contact Details

Reporting property issues

If you have an issue with your property, please use the correct form or call us during office hours.

Out-of-hours emergencies

If you have an emergency repair outside of our normal working hours, please call our out-of-hours service.

01962 790588 (Option 1)

Registered address

Registered Address: Winchester Housing Trust Ltd, Station House, North Street, Havant, Hampshire PO9 1QU

Company Registration No. 02189380
Registered Charity No. 1061855
Homes England Registration No. LH4185